Terms and Conditions

Creating a Customer Account

The Client must create a Client Account by filling in the required fields via the link “https://wallet.daxcyprus.com/user/sign-up”

Activation

To activate the Customer Account:
(i) Dax-c reviews the client's account creation request,
(ii) the Client approves the “Client Agreement”,
(iii) The Client shares on the Platform such information and documents as requested by Dax-c for verification of identity and, if necessary, address information.

Dax-c authorizes the activation of the account if the Client fulfills these conditions and no obstacles are found as a result of the examination. The Client may use the Platform only if the account is activated.

Transaction Limits

The Client will be able to trade on the platform ;
(i) by transmitting a certain amount in Turkish Lira (TRY), EURO (EUR), US Dollars (USD) or Pounds Sterling (GBP) through his/her bank account;
(ii) by transferring Cryptocurrencies held in other accounts belonging to him/her to the Platform account,

The daily and monthly transaction limits that can be realized through the Platform account are determined by Dax-c for each Client and may be changed by the Company at any time at the discretion of Dax-c.

TRY/EUR/EUR/USD/GBP Deposit/Withdrawal Requests

The Client may deposit his/her account on the Platform with TRY/EUR/USD/GBP by making a wire transfer or EFT to one of the bank accounts belonging to Dax-c and whose information is available on the Platform. In the transfer or EFT transactions to be made for this purpose, he/she must write his/her full and correct name and surname in the description section. They should create a request by entering the information about the transaction on the “Deposit” screen on the Platform. The deposit request is reviewed by Dax-c as soon as possible and the relevant amount is transferred to the Client account.

If the Client wishes to withdraw all or part of the amount in his/her Platform account, he/she will create a request by entering the transfer amount and his/her bank account information via the “Withdrawal” screen on the Platform. This request will be reviewed by Dax-c and if approved, the transfer will be made as soon as possible.

The bank account to which the Client will make the money transfer must be opened and active under the name of the Client using the Platform, otherwise the Client will not be able to perform the transactions subject to this article. Deposit and withdrawal requests via wire transfer submitted by the Client may be delayed for reasons arising from bank practices or the internal operation of Dax-c. Therefore, the Client may encounter situations where the requests cannot be realized within the specified periods. The Client shall not hold Dax-c liable in the event that the transactions realized within this scope are delayed or not realized at all due to reasons arising from the bank, due to incomplete / incorrect information provided by the Client or due to reasons such as inactive bank account. The Customer accepts and declares that if he/she wishes to cancel the amount deposited, he/she will communicate this request by contacting Dax-c via the Platform, and that he/she knows that his/her account may be frozen if he/she transmits the refund requests to the bank.

Cryptocurrency Transfer

The Client will be able to transfer the Cryptocurrencies he/she owns to his/her account on the Platform via his/her cryptocurrency address. The balance to be created in this way may be used by the Client for the purpose of buying and selling cryptocurrencies and/or sending cryptocurrencies to third parties for payment, etc.

Cryptocurrency Trading

Buying and selling of Cryptocurrencies takes place between the Client and Dax-c at the price set by Dax-c (based on the market price). In order to buy or sell Cryptocurrencies, the Client shall specify the amount (crypto or Fiat amount) and enter the corresponding request on the Platform. The Client can buy or sell Crypto Assets for TRY/EUR/USD/GBP

Commissions

Dax-c shall have the right to charge commissions and change the commission rate on transactions performed by Clients through the Platform at any time. The rates for charges and commission fees to be charged to the Client shall be subject to the rules set forth on the Platform and shall be posted in the support section.